- Access & Entertainment Services
- Test cat
- Advertising
- Connected Home Sys. & Srvcs
- Digital Living Overview
- Digital Health
- Digital Home Support Services
- Digital Media
- Mobile and Portable
Core Research Areas
Related ResearchPrimary ResearchConsumer Research ProjectsWhite PapersRegister to download free white papers.NewslettersReceive regular updates to your email.
| Service Providers and Support Services: Analysis and ForecastsDownload Table of Contents (PDF) The Bottom Line Service Providers and Support Services Dashboard 1.0 Report Summary 1.1 Purpose and Scope of Report 1.2 Terms and Definitions 1.3 Data Sources 1.4 Companies Briefed 2.0 The Support Environment Today 2.1 The Challenge of Customer Support 2.2 Consumers and Tech Support 2.3 Service Providers and Connected Home: Key Solutions 2.3.1 Remote Management 2Wire Alcatel-Lucent Allied Telesis Alloptic Axiros Cisco ClearAccess Comtrend Dimark FinePoint Technologies Genexis Motorola PacketFront Pirelli Broadband Solutions Telco Systems Telcordia Tilgin Zhone Technologies ZTE 2.3.2 Device Management Cisco HNAP OMA DM UPnP DM 2.3.3 Installation and Configuration Tools Affinegy Cisco (Pure Networks) Enure Networks SingleClick Systems 3.0 Premium Technical Support Services 3.1 The Service Provider Value-added Services Push 3.2 Premium Support Services 3.2.1 Managed Internet Security and Parental Controls F-Secure Radialpoint SecurityCoverage 3.2.2 Online Backup F-Secure Intronis Radialpoint SecurityCoverage 3.2.2 Premium Technical Support Accenture PlumChoice Radialpoint RSUPPORT SecurityCoverage 4.0 Forecasts 4.1 Internet Security Subscriptions 4.2 Online Backup 4.3 Home Computer and Home Networking Services 4.3.1 Home Computer Troubleshooting 4.3.2 Home Computer Tune-up 5.0 Implications and Recommendations
Broadband Service Providers Contacted for Tech Support Publish Date: 2Q 2010 Pages: 62 Authored By: Kurt Scherf - Vice President, Principal Analyst
Executive Editor: Tricia Parks
© April 2010 Parks Associates All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher. Printed in the United States of America.
Disclaimer |