Current Research

This consumer study measures and analyzes interest in IP home services and features for IP-based services, including home monitoring and access control services, energy management and monitoring, digital health services, and home controls.

This project determines attitudes, current ownership and subscription rates, and purchase intentions for all major product and service categories in the connected lifestyle for Western European households.

This project examines use of mobile technologies by both consumers and care workers in health applications.

This consumer research study focuses on adoption and ARPU for three-screen (TV/PC/cell phone) subscription video packages, including single-play services, bundled packages, and stand-alone, OTT services.

CONNECTED CE Tracker provides time-series tracking data on actual and intended consumer purchase behavior as well as the factors influencing these actions for multiple connected CE product categories.

This primary consumer survey provides a quantitative assessment of the market for over-the-top (OTT) and operator-managed mobile cloud services and applications. It evaluates consumer interest in mobile content, applications, and devices.

This survey of U.S. small- and medium-sized businesses (SMB) gauges their need for premium technical support services.

This primary consumer survey provides a quantitative assessment of the market for consumer spending on personal health solutions.

This third installment in Parks Associates' groundbreaking tech support research provides data on consumer need for and interest in premium technical support services, with additional insight on adoption of “attached” services.