The Connected Home and Services in the U.S.: A Roadmap of the Future

This report analyzes opportunities for access service providers (broadband, television, mobile) to deliver connected home value-added services and applications. The report covers value-added service categories including premium tech support, communications services, entertainment, and home and health control and monitoring.

”Broadband as a lone service is becoming highly commoditized; as a consequence, ‘speeds-and-feeds’-based marketing is changing as consumers can get the same or similar services from other providers,” said Kurt Scherf, vice president, principal analyst, Parks Associates. “The ability by service providers to offer connected home services to their customers is important to retaining customers and building future revenues.”

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1.0   Report Summary

1.1 Purpose and Scope of Report

1.2 Data Sources

1.3 Companies Briefed

2.0   Connected Home Components: Current and Expected Growth

2.1 Access Services

2.1.1 Broadband Internet Services

2.1.1 Pay-TV Services

2.1.1 Mobile/Wireless Services

2.2 Content Services

2.2.1 Online Video

2.2.2 Digital Music

2.2.3 Gaming

2.2.3 Social Networking

2.3 Customer Premise Equipment

2.3.1 Residential Gateways

2.3.2 Set-top Boxes

2.3.3 Femtocells

2.4 Services to be Potentially Monetized

2.4.1 Internet Security and Parental Controls

2.4.2 Online Backup

2.4.3 Premium Technology Support

2.4.4 Multiplatform Video and Entertainment Services

2.4.5 Home Monitoring, Safety, and Security

2.4.6 Heath Monitoring

2.4.7 The Smart Grid and Energy Management

3.0   Key Technology Challenges

3.1 Service and Device Activation

3.2 Value-added Services Provisioning and Billing

3.3 QoS/QoE Monitoring

3.4 Remote Monitoring

4.0   Potential Revenue

5.0   Implications and Recommendations

Coming Soon!

Publish Date: 1Q 2011

Pages: 0

Authored By:
Kurt Scherf - Vice President, Principal Analyst

Executive Editor: Tricia Parks
Published by Parks Associates

© March 2011 Parks Associates
Dallas, Texas 75230

All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

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Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.
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